Property Management
A team of highly skilled property management and leasing professionals work in conjunction with our asset management team to ensure each property is operating in the most efficient and cost-effective manner possible. Quick responses, thoughtful decisions, and fanatical attention to detail, along with strong working relationships with tenants, vendors, and local agencies, have earned us a best-in-class reputation that makes our buildings highly sought-after and more valuable.
Services include, but are not limited to:
Preventive Maintenance
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- Regular maintenance and preventive maintenance are dependent on systematic building inspections and scheduled procedures. Complete inspections of each building, systems, equipment, and outside areas are performed and comprehensive monthly preventative maintenance reports are prepared.
- We believe that there are no savings in deferred maintenance and that preventive maintenance is not only less expensive in the long run, but assists in avoiding the disruptions and headaches of structural or equipment failure.
Emergency Response
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- We are available around-the-clock to handle any emergencies. Our quick response 24-hour answering service contacts the appropriate personnel immediately.
Staffing
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- Our highly trained, in-house painting, repair, service, and maintenance crew enable us to minimize costs, provide rapid response times, and maintain quality control.
- We supervise building employees, vendors, suppliers, and contractors, including overseeing contracts and performance.
Inspections
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- Our professionals visit their properties at least once per week and usually more often. Additionally, surprise inspections are made from time to time to keep building staff alert.
- Move-out, move-in, safety, and security inspections
Our professionals have considerable experience bidding and managing capital improvement projects such as: facade restoration, sidewalk/vault repairs and replacements, boiler/burner replacements, oil-to-gas conversions, installations of stainless steel chimneys/liners, elevator equipment upgrades/replacements, building security systems, intercom systems, building-wide lighting upgrades, plumbing/electric riser replacements, roof replacements, apartment renovations, lobby/common area renovations, and more.
- In-house apartment rentals and commercial leasing (advertise, market, screen, negotiate, lease renewals, correspondence, and compliance with lease terms).
- Capitalize on additional revenue opportunities through billboard, cellular antenna, laundry facilities, and storage vendors.
- Marketing: With more prospective renters shifting their apartment research on-line than ever before, it is important to cast a wide digital net to generate qualified leads. It is critical to maximize lead capture and conversion by utilizing a sophisticated CRM system to maximize prospect engagement and increase lead conversions.
- Revenue Management: The best way to drive revenue is to utilize a revenue management tool calibrated to balance rents and occupancy. Our team that has decades of real estate experience and is made up of experienced asset managers, data engineers, and leasing professionals to provide real-time analysis of pricing and inventory fueled by market research.
- Turnover: Apartment turnover costs money, from cleaning, painting, and repairs, to advertising, leasing costs, broker commissions, renter concessions, and potential vacancy loss. The best way to reduce these costs is to provide enhanced service so that residents do not want to leave.
- Renovations: Not all units are created equal and neither are renovations. Proper renovations can drive a substantial increase in leasing velocity, achieved rents, and ROI.